Privacy Policy

Customer Data Protection Standards

Your estimates, project media, and contact details are strictly confidential.

1. Introduction & Commitment to Privacy

At BML Tile LLC ("we," "us," or "our"), safeguarding your privacy is a core principle of our customer commitment. As a licensed tile installation and residential remodeling contractor serving Bloomington, MN, and the surrounding Twin Cities metro area, we collect only the information necessary to fulfill estimate requests, communicate job scope details, and perform master craftsmanship on your property.

This Privacy Policy outlines how your personal data is collected, used, protected, and handled when visiting our website (https://bmltilellc.com) or submitting project inquiries.

2. Information We Collect

We collect information that you voluntarily provide when using our online quote forms, contacting our office, or scheduling an in-home consultation:

• Contact Identifiers: Your full name, email address, primary phone number, and preferred contact method.
• Project & Property Information: Service request type (e.g., custom shower tile, full bathroom remodel, kitchen backsplash, floor tiling, hardwood or vinyl flooring), estimated timeline, budget expectations, and project site location (city/zip code).
• Project Photos & Files: Any job site photos or design references you upload to our quote estimator wizard.

3. How We Use Your Information

Information collected is used strictly for legitimate contracting, service delivery, and operational customer support:

• To review your project details, calculate accurate material & labor estimates, and schedule on-site measurements.
• To send project confirmations, contract proposals, and milestone schedule updates.
• To execute requested tile setting, waterproofing, and remodeling installations following Industry Technical Guidelines.
• To maintain internal project records, accounting, and warranty records.

4. Web Analytics & Cookies

Our website utilizes Google Analytics 4 (GA4) (Property ID: G-1K4SMD14BC) to measure website traffic, evaluate user experience, and optimize our landing pages.

Google Analytics uses first-party cookies to collect aggregate, non-personally identifiable technical information, such as IP address (anonymized), device/browser type, pages viewed, and referral sources. We do not link automated web analytics data with individual customer estimate profiles. You can adjust your browser settings to refuse cookies at any time without impacting your ability to request estimates.

5. Data Protection & Strict No-Share Guarantee

Your information is accessed solely by authorized BML Tile LLC personnel and essential operational service infrastructure required to deliver your estimate and project.

6. Data Security & Encryption

We implement administrative, technical, and physical security controls to safeguard your data. All data transmissions between your device and our web servers are encrypted using industry-standard 256-bit Transport Layer Security (TLS/SSL).

7. Your Rights & Privacy Contact

You have the right to request access to the personal data we hold about you, request corrections, or ask for your information to be deleted from our records. If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please reach out to us: